App Paletio v1.0.0 IOS 18+

How can we help?

Troubleshooting, FAQs, and contact for the painter’s color‑mixing assistant. Reduce trial & error and paint smarter.

Open a Support Ticket Read Privacy Policy

Quick Help

  • Extract a color from a photo: Tap the camera on home → pick an image → tap to sample → Save.
  • Mix or compare paints: Open Mix Mode → pick 2+ colors → adjust sliders to preview the result.
  • Keep multiple droppers active: In the extractor, long‑press to pin a dropper; repeat to add up to five.
  • Reset palettes: Settings → Reset Saved Palettes.

Troubleshooting

Camera or Photos permission denied

Go to Settings > Paletio and enable Camera and Photos access.

We only use these to select images or sample colors. No photos leave your device.

Colors look different than real paint

Screen colors are emissive, while paints are reflective. Paletio simulates real‑world mixing, but lighting and pigment brand vary. Compare under neutral lighting and calibrate using a gray card if possible.

App crashed or froze

Force‑quit and reopen Paletio. If it persists, open a ticket and include iOS version, Paletio version, and steps to reproduce.

FAQs

Does Paletio work offline?

Yes. Core features like color sampling, palette management, and local simulations work offline.

Which paints are supported?

v1 targets acrylic. Watercolor and oil support are planned next.

Can I import by hex code?

Yes. Enter a hex value to add a color to your palette and mix alongside camera‑sampled colors.

How accurate is the mixing simulation?

Paletio leverages practical color models to approximate real‑world results. Variations in pigment formulation and lighting can affect outcomes.

Contact & Support

Best way: open a GitHub issue so we can track and respond publicly:

Create Issue

Or email us: josebagus4@gmail.com

Include: iOS version, Paletio version, device model, and steps to reproduce the problem.

Data & Privacy (Summary)

  • No account required; no personal data collected.
  • Camera/Photos access is used on‑device to sample colors at your request.
  • Analytics (if enabled) are anonymous and help improve stability and UX.

Full details: Read the Privacy Policy.

Accessibility

  • Large tappable targets and clear contrast.
  • VoiceOver labels for key controls (camera, save, mix sliders).
  • Color names and hex values are displayed alongside swatches.

© 2025 Jose Bagus Ramadhan. All rights reserved.

Paletio is developed under the organization DYOR — Do Your Own Research.